FAQs

To make life a little easier we’ve listed just a few frequently asked questions. If you need any further assistance please contact us.

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Karrinyup is located approximately 12km north west from the CBD and approximately 2km from Trigg Beach.
We are pleased to offer Karrinyup Gifts Cards, which can be purchased from the Customer Lounge (located on level B1 of the multi-deck car park) and Concierge located on the ground floor near David Jones.
Yes, the Customer Lounge offers complimentary hire of the following services:
  • Wheelchairs
  • Walking frames
  • Kiddy cars
  • Electric gophers
  • Strollers
The Customer Lounge can be located on level B1 of the multi-deck car park and provides direct access to the ground floor of the centre. 
The name Karrinyup is a word derived from the Aboriginal name for a nearby low-lying area ‘Careniup Swamp’ – ‘Meeting Place by Water’.
Yes, we are pleased to offer complimentary Wi-Fi throughout the centre.
Concierge can be contacted during trading hours on (08) 9204 9515.
Yes, Karrinyup is open until 9pm on Thursday nights. 
Concierge is located on the Ground Floor, near David Jones.
It is a combination of a wide array of fabulous retailers and the ambience created by staff and the internal design and architecture.
Yes, dedicated parking bays for parents with prams are available on each level of the multi-deck car park to make the transition from car seat to stroller that much easier. 

We are also pleased to offer Parents Rooms. The Parents Rooms can be located on the ground floor near Sumo Salad and on level one in David Jones, offering a range of facilities including baby change tables, toilets and microwave ovens for bottle warming. 

As the centre continues to expand with the redevelopment, we will have several dedicated parents’ rooms located throughout the centre, which will have dedicated mother's rooms, lounges, soft play areas for children, microwaves and more.

For more details on shopping with children at Karrinyup, please click here.

As we are constantly monitoring customer traffic within our centre, we are aware of the off-peak times and have this information available on our website here.

We are also working with our retail partners to extend their trading hours during the key sales and holiday periods to allow more people to visit during off-peak hours.

To see an individual store’s trading hours please visit their store page on our website here.

The bus station is located on Karrinyup Road, outside the Woolworths entrance.
The library is located outside the centre, on the ground floor near Australia Post. 
Best parking for the City of Stirling Library is via the car park located off Burroughs Road, along with an additional ground level car park off Davenport Street.
 
The nearest doctor and medical centre is St. Luke Medical Centre, located opposite Karrinyup Shopping Centre, on Burroughs Road.

The Customer Lounge is located on level B1 of the multi-deck car park and provides direct access to the ground floor of the centre.